Assess the situation for potential risks to yourself and the victim. Secure the victim with the help of a third party

To ensure the safety of the victim, you identify a middle-aged woman in the crowd holding a green umbrella, who appears concerned but relatively calm. Addressing her directly, you ask if she can guide the victim’s neighbor a short distance away and stay with her. The woman with the green umbrella nods in agreement and approaches the neighbor, gently but firmly taking her by the elbow.

The image was generated using ChatGPT.

However, the neighbor continues waving her arms, shouting, and refusing to move. Her gaze seems fixed on you, and she repeats the same phrase: “I’m so scared, I’m so scared, I can’t handle this.”

The next step should be: