Assess the situation to identify any potential risks to yourself or the victim. Secure the victim with the help of a third party.

To ensure the victim's safety, you spot a middle-aged woman in the crowd holding a green umbrella who looks concerned but calm. You address her directly and ask if she could guide the victim’s neighbour a short distance away and stay with her. The woman with the green umbrella nods in agreement, approaches the neighbour and gently but firmly takes her by the elbow.

The image was generated using ChatGPT.

However, the neighbor continues waving her arms, shouting, and refusing to move. Her gaze seems fixed on you, and she repeats the same phrase: “I’m so scared, I’m so scared, I can’t handle this.”

The next step should be: