Switch to audio + chat mode and promise a PDF summary afterward

The patient’s husband says, “We’ve done everything we can, but the wound is getting worse!”

  • Blame the patient for non-adherence
  • Ignore the emotional expression.
  • Validate the emotion
  • Respond bluntly: “That is common in diabetes.”

Map: Connecting Care Virtually: Building Trust and Teamwork in Digital Health Communication_2 (1099)
Node: 20849
Score:

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OpenLabyrinth
OpenLabyrinth is an open source educational pathway system

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