Validate the emotion

“We understand your concern. Let’s work together step by step to find the safest approach.”

Then the patient agree tries to do the next step.

The patient attempts to show the wound using the camera, but the image is unclear

  • Ask the patient to take a clear photo of the wound (10–15 cm distance, adequate lighting) and upload it to the app
  • State that assessment cannot continue without a clear image
  • Delay wound assessment until an in-person visit
  • Ask the patient to walk or change position (risk of falling).

Map: Connecting Care Virtually: Building Trust and Teamwork in Digital Health Communication_2 (1099)
Node: 20854
Score:

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OpenLabyrinth
OpenLabyrinth is an open source educational pathway system

Review your pathway

  • Ask rapid questions using medical jargon (ischemia, necrotic tissue, perfusion).
  • Ursodeoxycholic acid
  • Hyoscine
  • Sterculia
  • Lactulose
  • Mechanism of action of PPIs
  • Ignore the wound complaint and focus solely on blood glucose.
  • Privacy risk
  • B
  • PPIs are weak bases that become activated by colonic bacteria
  • D
  • C
  • Ignore the emotional expression.
  • E
  • A
  • Respond bluntly: “That is common in diabetes.”
  • PPIs are weak acids activated by protonation in parietal cells
  • Blame the patient for non-adherence
  • PPIs are weak bases converted by CYP450 enzymes to the active form in parietal cells
  • Validate the emotion

Reminder

FINISH

Time is up