Blame the patient for non-adherence

Blame the patient for non-adherence

Patien feels accused

Map: Connecting Care Virtually: Building Trust and Teamwork in Digital Health Communication (1097)
Node: 20761
Score:

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Respond bluntly: “That is common in diabetes.”
Validate the emotion
Ignore the emotional expression.
Blame the patient for non-adherence

Reminder

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FINISH

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