Tell the neighbour in short sentences and in a confident tone (without being too harsh or dismissive). “Take a few steps. Walk to the left (or right)” to prompt her to take action.

Following your brief but clear instructions, the victim's neighbour moves away with the woman holding the green umbrella. You can still hear sniffles and sobbing, but they are now safely out of earshot.

The image was generated using ChatGPT.

When dealing with someone who is hysterical, it is important to speak in short phrases in a confident tone. Do not indulge their impulses, but remain firm and composed without being overly stern or condescending.

The next step should be: