Switch to audio + chat mode and promise a PDF summary afterward

Switch to audio + chat mode and promise a PDF summary afterward

The patient’s husband says, “We’ve done everything we can, but the wound is getting worse!”

Respond bluntly: “That is common in diabetes.”
Validate the emotion
Blame the patient for non-adherence
Ignore the emotional expression.

Map: Connecting Care Virtually: Building Trust and Teamwork in Digital Health Communication_2_1 (1132)
Node: 21557
Score:

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Ignore the wound complaint and focus solely on blood glucose.
Give an immediate diagnosis without exploring the patient’s narrative.
Privacy risk
new node
Tell the patient to change devices without giving proper guidance.
Switch to audio + chat mode and promise a PDF summary afterward

Reminder

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FINISH

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