Excellent communication

You demonstrated great initiation of the conversation!

Your response demonstrates a strong and professional approach to initiating a teleconsultation. You clearly introduced yourself and your role, which helps establish trust and transparency, and you appropriately confirmed Mr Hendra’s identity and obtained consent to proceed with a video consultation, supporting patient safety and autonomy. The tone is polite and patient-centred, and your open question encourages the patient to share their concerns. Overall, this reflects good practice in remote consultation; to further strengthen it, you could also include a brief technical check.

Mr Hendra now asks you about medication and exercise advice to remain productive as a lecturer. You must begin by exploring Mr. Hendra’s functional status and daily routine to understand how his illness affects his everyday life and the other team members will help you to elaborate questions to assess the patient’s condition. 

Question:
What is the most appropriate approach to assess Mr Hendar’s functional status with telemedicine?