The Consequence

The following week, you receive an angry call from the hospital's regional director. "Dr. Citra, the national health service insurance (BPJS) has refused to cover Mr. Budi's emergency evacuation. They have flagged it as 'medically unnecessary' based on the clinical notes. The exam findings clearly pointed away from an acute stroke. Our hospital's limited budget will have to absorb this cost. This is a critical thinking failure!"